| Location, location, location is no longer a phrase
pertinent only to real estate.
A new device invented by a Hong Kong company can help
worried children locate an elderly parent to within
about 100 metres.
Launched last month by the Location Company, the pocket-sized
FreeWalker is a little like a mobile telephone but connected
to its own 24-hour call center.
Pinpoint chief operating officer Peter Schindler said
the tool was a "mobile communications and safety
device especially for the elderly".
"It allows the elderly to lead a richer, fuller
life and offers benefits to the user's family or carer,"
he said. "They have some peace of mind that when
their relative or loved one does go out, there is added
safety and their ability to communicate."
Pressing a button once connects the user to a call
center. Its sensitive microphone allows the caller to
speak with the device against their chest, not pressed
to their ear.
The center has on file the user's medical records and
personal history, such as recurring illnesses or tendency
to get lost, which can be passed on to emergency service
when required.
It also stores phone numbers of the user's family and
can transfer the user's call as needed.
"Sometimes the elderly call, they don't panic,
they just want to talk to somebody, and that's something
that this service provides as well," Schindler
said.
How long are the two call center operators allowed
to chat to them? "To be honest, we haven't yet
set a policy. We want to do that in response to the
needs. If we find people are going to talk an hour at
a time, it may become uneconomical, but for now we're
providing the best service we can."
The user's child or other concerned party can also
phone the call center which can page the device, tracking
it to within 100 metres in urban areas and several hundred
in rural ones.
From late this month, this option will also be available
on a website, displaying the user's position on a street
directory.
The entire service was Cantonese only, Schindler said,
as the device was targeted at the local population.
FreeWalker retails for HK$1,980 plus HK$188 a month
service fee for the first 12 months and HK$88 a month
thereafter. |